Frequently Asked Questions.

Can I take a trial lesson? 

Our JUNO Girls, Basics, Intermediate and Advanced programs are progressive 6-week courses so it’s not possible to sign up for a trial lesson. If you want to try self-defense before committing to the full course you can register online for one of our JUNO Seminars or our JUNO Workshops or you can book one Personal Training session by emailing us at hello@juno-selfdefense.com

Who can join the 6 week JUNO program?

Every target group has their own challenges in life. Our regular JUNO Self Defense program the; JUNO Basics, JUNO Intermediate and JUNO Advanced courses, are specifically designed for women only.

For the LGBTIQA+ community the JUNO Foundation and Gemeente Utrecht is offering the JUNO Rainbow program which dives into the specific situations and experiences we learned and received from the LGBTIQA+ community, you can find more information about the JUNO Rainbow program here.

I’ve (had) PTSD and I wonder what my options are?

To empower yourself is one of the best options in a healing process. To give you the best possible training we would like to set up a personal call with you and our head-trainer Synthia Stoffer. Please send an email to hello@juno-selfdefense.com with a short introduction, your mobile number and availability to schedule a call. We will get back to you as soon as possible.

Do you also give Workshops?

Every year we organize several mother/daughter seminars and workshops, you can find all the dates and registration here. We also provide various training courses to profit and non-profit organizations and groups. More information can be found here https://juno-selfdefense.com/business

When you have another great idea? We love great ideas, please share it with us at hello@juno-selfdefense.com

I’ve registered for a JUNO course, now what? 

Great that you’ve registered for a JUNO course, welcome! We will send you a welcome email with more information about the course a week before the start date. We look forward to meeting you in our courses.

What do I need for training?
If you are wondering what to wear or bring to your first workout, check out this link.   

What should I do if I cannot attend a lesson? 

Each JUNO course progresses and builds over 6-weeks, culminating in week 6 with the exam, so it’s very important to join for every lesson. We strongly recommend attending all lessons! However, if something comes up that is more important than your JUNO Self Defense class (we can’t image ;-) send us an email to hello@juno-selfdefense.com with as much advanced notice as possible so we can so we can inform your JUNO Trainer and plan your makeup lesson (if available)/personal training.

How do I schedule a makeup class when I missed a lesson?

There are a few possible options if you have to miss a lesson in the 6-week course (see below). In order to know which option(s) are available to you, please send an email to hello@juno-selfdefense.com with as much advanced notice as possible.

1. If we are teaching the same course in conjunction with your course but on a different day, you might be able to join the other group to make up your missed class if there is a spot available.

2. You may be able to make-up the missed course in a JUNO Personal Training session. The cost for a 1:1 one-hour self-defense personal training session starts at 75 EUR. Whenever possible it is best to do this in the same week of the course you missed/before the next class takes place.

3. If the two options above do not work, you can make up what you missed in week 5 when we do a full review of all course defenses/techniques in preparation for the exam in week 6.

I cannot attend the exam in week 6, what are my options?

We strongly encourage all participants to join the regularly scheduled group exam in week 6 of the course. If this is not possible, there are a few potential options to make this up. In order to know which option(s) are available to you, please send an email to hello@juno-selfdefense.com with as much advanced notice as possible. Please note that you must complete the course exam before moving on to the next level course.

1. If we are teaching the same course in conjunction with your course but on a different day, you might be able to join the other group for the exam.

2. You can schedule a JUNO Personal Training exam make-up session. The cost for this starts at 100 EUR. This must be done within 3 weeks of the course end date.

3. You can register to take the full course again at a 25% discount. Repeating the course is a great way to deepen and refine your knowledge and skills.

I am no longer able to attend the course I registered for. What are my options?

All deposits and payments for JUNO courses and trainings are non-refundable. They can be credited to your JUNO account if email notice is given at least 7 days prior to the event start date due to unforeseen circumstances (exceptions may be made for certain medical/personal circumstances at JUNO’s discretion: i.e. doctor or psychologist advisement; however, no refund is possible for any reason after 6 months from the date of purchase). In some cases:

If the course has not yet started:  We can check if someone on the waiting list can take over your spot. If so, we will transfer your registration to the next course taking place. If not, we can put you on the waitlist for the next course. You will be notified via email within two weeks of the next course start date if space is available for you to join. There is a 25 EUR administrative fee for this option.

If the course has already started: You can register to take the full course again at a 25% discount.

Please let us know as soon as possible by sending an email to hello@juno-selfdefense.com

Are lessons ever canceled?
Lessons will always take place as scheduled unless there is a force majeure. 

The course I want to attend is fully booked. Do you have a wait list?

Yes, click here to sign yourself up.

How does the wait list work?

You will be notified via email within two weeks of the course start date is a space is available for you to join. Available spaces are given to waitlist participants in the order they registered.

What is the cost of a JUNO Personal Training session?

The cost for a 1:1 one-hour self-defense personal training session is between the 85-125 EUR depending on the best trainer fit for your personal situation. If interested, please email us at hello@juno-selfdefense.com

How can I reach JUNO?

We are best reached by email hello@juno-selfdefense.com. We try to reply emails within 48 hours. Please note: during all school holidays and public holidays, the administration is closed and we do not respond to incoming emails. You can also consult this FAQ for answers to the most frequently asked questions. .